Heroes of the Reel is built and operated by Thieefy GameStudios. Whether you have a question about your account, found a bug, or want to talk partnerships, our team is here to help.
Email Support
For account issues, billing questions, and general help.
support@thieefygamestudios.comFeedback & Suggestions
Have an idea for a new champion, feature, or event? Let us know.
feedback@thieefygamestudios.comBug Reports
Found something broken? Include your hero name and what happened.
bugs@thieefygamestudios.comPress & Business
For press kits, partnerships, and business inquiries.
press@thieefygamestudios.comResponse Times
We aim to respond to support emails within 48 hours during business days. Complex issues involving purchases or account recovery may take a little longer while we verify details.
Before You Write
- Check the in-game Help & FAQ sections for quick answers.
- Include your player name and a clear description of the issue.
- For purchase issues, attach your receipt or transaction ID if available.
Studio: Thieefy GameStudios
Game: Heroes of the Reel
Copyright: © 2026 Thieefy GameStudios. All rights reserved.